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Frequently Asked Questions
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| Safety Cost Estimates Choices Empty Legs The Future Tutorial
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2. You can call us at 1-877-GO-TAXIJET to make your request. What
aircraft types do you have?
Will
I Need to join a membership program to use your services? We do not require memberships. Submission of Travel Requests is free. .
What
is your commitment to safety?
Safety is our top
priority. All charter operators are subject to very strict
rules regulating the use and operation of their aircraft. These
rules are very specific about aircraft, aircrew qualifications and
maintenance standards. Taxijet.com will not forward
any bids from any Aircraft Operators who do not meet the FAA’s
stringent requirements under CFR part 135 (Federal Aviation
Regulations). Please visit our Safety page for more information. We can pass your Travel Request along to operators who fly helicopters or Boeing Business Jets and anything in between. Since we do not fly the aircraft ourselves Taxijet.com can coordinate a flight into or out of any of the 5,400 airports in America that can service private aircraft.
Is
my flight information kept private? We take privacy very
seriously. We will keep your personal information
and flight request confidential by assigning a Trip number to your file.
When we send the request to various operators they
will see the ID number and travel request information
but no name or contact information. Once you have decided on a trip you will be asked to sign an agreement that will spell out the entire contract. Terms are standard for the industry but may have differences depending on the aircraft booked and the aircraft operator's policies.
How does Taxijet’s concept compare
with fractional ownership? The FAA has recently published guidance about "Operational Control" of commercial aircraft. The fractional owner is deemed to have full operational control when he uses the aircraft or the aircraft is used for the carriage of persons or property under his direction. This means that the owner is responsible for compliance with all regulations applicable to the aircraft and for damage caused by the aircraft while he/she has operational control of the aircraft. A charter / Air Taxi passenger has no such responsibility or potential liability. Another major advantage that air charter / air taxi has over any form of ownership is the “fly and forget” benefit. You won’t need to pay or worry about acquisition costs or management fees or maintenance or any number of other long term commitments. Can changes to the schedule be made
after a booking has been finalized? Yes. Flexibility is the key to air charter. Operators are, by the nature of the business, very nimble and responsive to changes in scheduling. There may be additional charges if the itinerary is changed materially depending on your agreement with the operator. What
is an "MT Leg" or "Empty Leg?” We refer to them as “MT” legs to remind travelers that they are in essence “Minimum Toll” legs. A flight from one airport to another is called a “leg.” If the aircraft has available passenger seats or freight carrying capacity then it is considered to be, at least partially, “empty.” These legs must be flown in order to position the aircraft for a follow on flight the next day or to bring the aircraft to home base after a trip etc. The operator must pay the flight crew and must pay for fuel whether there are paying passengers aboard or not so they will often offer these legs to travelers for a reduced price. Taxijet will assist operators in their quest to fill these MT legs and we will work to provide these Minimum Toll legs to travelers at a reduced price. We also allow aircraft operators to list Air Taxi and Transient aircraft on our "MT Legs" page. Empty Legs are sometimes
referred to as "Backhaul" flights. The amount of baggage allowed will depend on several factors. The aircraft you choose, the distance of the trip and the weight of the passengers in your party will all affect the amount of weight available for luggage. Each bid should specify the Maximum Payload (maximum allowed for all passengers, cargo and luggage.) Remember that the weight of required fuel for longer trips or weather avoidance may reduce the Available Payload below the Maximum amount.
Please try to use soft duffle type bags if possible. Hard roller type bags are more difficult to fit into baggage compartments of smaller aircraft. You may request ground
transportation in your initial Travel Request. Our
representatives can take care of all your ground transport
needs and can help you with directions to the
airport if you will be driving. Airport parking is available free at most general aviation airports. You will be allowed to drive your car right up to the aircraft to load your baggage at many airports. What
documents will I need to fly internationally? Each passenger will be required to carry an original birth certificate, and picture identification, or a valid passport. There may be additional requirements depending on your destination. Check with the aircraft operator for up to date requirements. Some air carriers do not
allow pets on their aircraft but many do. If you
will be traveling with pets please describe the animal on the Travel
Request form and each operator can answer this question
individually. |